I found Serena CHIC by accident and I’m obsessed. The quality is amazing, everything feels luxurious, and my order arrived fast. I’m 100% coming back for more.
BESTSELLERS
Over 7.000+ Happy Customers
Fast delivery and great quality. I’ve already gotten so many compliments on my outfit. Thank you, Serena CHIC!
I was surprised by how beautiful the packaging was. Every detail was perfect. The dress fits like a dream. Pure elegance!
I ordered several pieces, everything arrived quickly and was beautifully packaged. You can really feel the love in every detail!
The blouse is absolutely perfect. Elegant, lightweight, and so comfortable on the skin. I love it!
FREQUENTLY ASKED QUESTIONS
How long does shipping take and which carriers do you use?
How quickly is my order shipped and how long does delivery take?
We ship orders within 24 business hours after payment is received.
Delivery usually takes 7–12 business days.
We work with reliable carriers such as DHL to ensure fast and secure delivery.
Once your order has shipped, you’ll receive a tracking code that you can enter in the “Track Order” section to follow your package in real time.
How long do I have to return an item?
How does the return process work and how much time do I have?
We offer you the option to return or exchange your order within 30 days of receipt.
To start a return, please contact our customer service by email — we’ll get back to you as soon as possible.
Are your products original and certified?
Yes! All our products are 100% original and carefully selected to ensure quality and exclusivity.
Which payment methods do you accept?
We accept payments by credit card and PayPal.
All transactions are protected by advanced security systems to ensure the maximum protection of your data.
How do I find the right size?
Each item has a size chart on its product page. If you’re unsure between two sizes, we recommend choosing the larger one.
How can I contact you if I have questions or issues?
You can contact us anytime by email at info@serenaschick.de.
Our team will reply as quickly as possible and is always happy to provide you with the best possible support.
Free Shipping Across Ireland
We ship within Ireland via DHL for the fastest and most reliable delivery. Free shipping on all orders.
Secure Payment with PayPal
At Serena CHIC, you can pay with PayPal and enjoy buyer protection on every purchase.
30-Day Guarantee
We offer a 30-day money-back guarantee. Not satisfied? Return your product and get a full refund — completely risk-free.